Customer Journey Design in 2021

Customer Journey Design in 2021

1:00pm Tuesday 11th May 2021


Managing Director – BBC Apprentice Finalist, Framework Marketing


From BBC’s The Apprentice to Scaling up her own Digital Marketing Agency, Michaela joins us to discuss the importance of perfecting your Customer Journey Design.

Michaela has over 15 years experience in construction marketing, she has done everything from digital marketing to traditional, she now works with all clients on strategic planning, incorporating/writing business plans to sync with marketing plans.